Terms of Service

Last updated: January 15, 2026

Agreement to Terms

By accessing or using CapaTrack AI's services at capatrack.tech, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Description of Services

CapaTrack AI provides an AI-powered platform for managing Corrective and Preventive Action (CAPA) workflows. Our services include:

  • Automated CAPA workflow generation
  • AI-powered root cause analysis
  • Verification checklist generation
  • Analytics and reporting tools
  • Team collaboration features

User Accounts

To access certain features, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Upload malicious code or content
  • Violate any applicable laws or regulations

Intellectual Property

All content, features, and functionality of CapaTrack AI are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

Data Ownership

You retain ownership of all data you upload to CapaTrack AI. By using our services, you grant us a limited license to process your data solely for the purpose of providing our services.

Subscription and Payment

Paid subscriptions are billed in advance on a monthly or annual basis. You agree to pay all fees associated with your subscription plan.

Limitation of Liability

To the maximum extent permitted by law, CapaTrack AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Termination

We may terminate or suspend your account at any time for violations of these terms. You may cancel your subscription at any time through your account settings.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any material changes via email or through our platform.

Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@capatrack.tech
Address: 123 Quality Street, San Francisco, CA 94102